Huma can only be used upon instruction by a clinician or care team. If you have not been instructed to use Huma, you will not be able to register for a free account and use the Huma app. If you are interested in using Huma, please talk to your Mediclinic clinician or care team.

After you have been instructed to use Huma, you will receive an Email or Text Message from you clinician or care team detailing next steps as well as providing you with:

Once you've downloaded Huma and have registered for a free account, you are now ready to use Huma.

Huma is made up of three key sections, Home, Learn and Profile.

Upon opening the Huma app, you are presented with the 'Home' screen. The Home screen allows you to monitor and manage all your key health vitals. Vitals are presented on the Home screen as a series of interactive tiles called 'Modules'.

Modules can take the form of questionnaires, symptom reports or key health vitals such as temperature, blood pressure, resting heart rate etc.

Each Module displays a glanceable summary of information.

(1) The Module title makes it clear as to the focus of a given module i.e. is it a questionnaire, symptom report or a key health vital such as temperature, resting heart rate, blood pressure etc

(2) Depending on the module, you will also see the last recorded key health vital value or the number of symptom reports or questionnaires submitted to date

(3) The recording criteria or frequency at which you need to enter data per given module

(4) The date and time of your last entry will be displayed

(5) The ‘Add' button allows you to quickly submit a symptom report, questionnaire or enter key health vital

(6) The 'Seen' status will appear after a clinician has reviewed a particular health vital, symptom report or questionnaire

(Note: Please be aware that the vitals or modules you see within your view of Huma have been tailored for you by your care team based on your condition(s). You may have a friend or family member also using Huma, with access to a different set of vitals or modules.)

Tapping on a module reveals the 'Module overview screen'. Here you can see further information regarding the vital as well as accessing historic health data.

Within the Module overview screen, you will see either a summary of previous entries, a symptom report or questionnaire. In the case of vitals such as temperature, weight and blood pressure, an average reading as well as a graph to show progress over time will be seen.

'Schedule', details the recording criteria or frequency at which you need to submit a symptom report, questionnaire or record a key health vital.

There is also the opportunity to set 'Reminders'. You can set up a reminder to submit a symptom report, questionnaire or to enter a vital. For more information on Reminders, click here.

The 'About' section provides you with module specific information, informative content on a questionnaire, symptom report or key health vital.

The 'Learn' section contains recommended content from your care team. Content that helps to inform and educate you on the condition or health issue you are living with.

'Profile' gives you access to scheduled appointments with your clinician as well as allowing you to change and update your personal details and contact Huma customer support.

App Support

If you have any questions or run into any issues and require technical support. Please don't hesitate to contact the Huma support team via the 'App support' function within your Profile.

Tapping 'App support' will allow you to send a message to the Huma Customer Support team, who will be more than happy to help.

Now that you are up and running with Huma, you may find the following help guides useful: