Huma can only be used upon instruction by a Mediclinic clinician or care team. If you have not been instructed to use Huma, you will not be able to register for a free account and use the Huma app.

After you have been instructed to use Huma, you will receive an Email, Text Message or leaflet from you clinician / care team, detailing next steps as well as providing you with:

Once you've downloaded Huma and have registered for a free account, you are now ready to use Huma.

Huma is made up of three key sections, Home, Learn and Profile.

Upon opening the Huma app, you are presented with the 'Home' screen. The Home screen allows you to monitor and manage all your key health vitals. Vitals are presented on the Home screen as a series of interactive tiles called 'Modules'.

Modules can take the form of questionnaires, symptom reports or key health vitals such as oxygen saturation, peak flow, blood pressure or temperature etc.

Each Module displays a glanceable summary of information.

(1) The Module title makes it clear as to the focus of a given module i.e. is it a questionnaire, symptom report or a key health vital oxygen saturation, heart rate, breathlessness or temperature etc

(2) Depending on the module, you will also see the last recorded value if key health vital or the number of symptom reports or questionnaires submitted to date

(3) The recording criteria or frequency at which you need to enter data per given module

(4) The date and time of your last entry will be displayed

(5) The ‘Add' button allows you to quickly submit a symptom report, questionnaire or enter key health vital

(6) The 'Seen' status will appear after a clinician has reviewed your health vitals, symptom report or questionnaire

Tapping on a module reveals the 'Module overview screen'. Here you can see further information regarding the vital as well as accessing historic health data.

Within the Module overview screen, you will see either a summary of previous entries, if a symptom report or questionnaire or in the case of vitals such as oxygen saturation, heart rate or temperature, an average reading as well as a graph to show progress over time.

'Schedule', details the recording criteria or frequency at which you need to submit a symptom report, questionnaire or record a key health vital.

There is also the opportunity to set 'Reminders' per vital. The example below shows a patient setting reminders for recording oxygen saturation.

The 'About' section provides you with module specific information, informative content on a questionnaire, symptom report or key health vital.

The 'Learn' section contains recommended content from your care team. Content that helps to inform and educate you on the condition or health issue you are living with.

'Profile' gives you access to scheduled appointments with your clinician as well as allowing you to change and update your personal details, change units of measurement, turn on 2FA and contact Huma customer support.

App Support

If you have any questions or run into any issues and require technical support. Please don't hesitate to contact the Huma support team via the 'App support' function within your Profile.

Tapping 'App support' will allow you to send a message to the Huma Customer Support team, who will be more than happy to help.