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Huma | Mediclinic Help Centre
Knowledgebase & Help guides for Mediclinic patients, clinicians and client engagement agents
15 articles
Huma Patient app - FAQ (Mediclinic)This help guide contains a few tips, tricks and some general advice regarding the Huma patient app
Huma Patient app - Bug / Issue reporting process (Mediclinic)This help guide describes the process of how you should report Patient App bugs/issues, to the Huma customer support team
Huma Clinician Portal - Bug / Issue reporting process (Mediclinic)This help guide describes the process of how you should report Clinician Portal bugs/issues, to the Huma customer support team
What to do if a patient is unable to download Huma for iPhone (Mediclinic)This help guide walks you through what you can do if a patient is unable to download Huma from the iOS App store
What to do if a patient is unable to download Huma for Android (Mediclinic)This help guide walks you through what you can do if a patient is unable to download Huma from the Google Play App Store
Getting started with Huma on iOS & Android (Mediclinic)
What to do if you have forgotten your Huma account password (Mediclinic)Forgotten your Huma password? This help guide walks you through what you should do next.
Signing back into Huma after an app update (Mediclinic)Opened the Huma app to find your health data missing? This help guide walks you through what you should do next.
How to record your screen on iPhone (Mediclinic)This help guide walks you through how you can record your screen on iPhone's running iOS 11 or later
How to record your screen on Android (Mediclinic)This help guide walks you through how you can record your screen on Android, using a third party screen recording app
Introducing 'Patient Flags'. A new and improved way to view patient data on Huma (Mediclinic)This help guide walks you through the new patient flagging functionality in the Huma clinician dashboard
Getting Started: Huma Demo Patient App & Demo Clinician Portal (Mediclinic)This help guide walks you through what you need to do to access the Demo Huma patient app and demo Clinician portal
How clinicians can invite colleagues and other health care professionals to Huma (Mediclinic)This help guide walks you through how 'Admin' Huma clinicians invite colleagues to register for a Huma clinician account
What to do if you have been invited to use Huma as a clinician (Mediclinic)If you are a clinician and have been invited to use Huma, this help guide walks you through what you need to do to get your account setup!
How clinicians can manage, view and transfer patients to other clinicians in Huma (Mediclinic)This brief help guide walks you through how you can transfer / assign patients to other clinicians in Huma