Huma | Mediclinic Help Centre
Knowledgebase & Help guides for Mediclinic patients, clinicians and client engagement agents
15 articles
- Huma Patient app - FAQ (Mediclinic)This help guide contains a few tips, tricks and some general advice regarding the Huma patient app
- Huma Patient app - Bug / Issue reporting process (Mediclinic)This help guide describes the process of how you should report Patient App bugs/issues, to the Huma customer support team
- Huma Clinician Portal - Bug / Issue reporting process (Mediclinic)This help guide describes the process of how you should report Clinician Portal bugs/issues, to the Huma customer support team
- What to do if a patient is unable to download Huma for iPhone (Mediclinic)This help guide walks you through what you can do if a patient is unable to download Huma from the iOS App store
- What to do if a patient is unable to download Huma for Android (Mediclinic)This help guide walks you through what you can do if a patient is unable to download Huma from the Google Play App Store
- Getting started with Huma on iOS & Android (Mediclinic)
- What to do if you have forgotten your Huma account password (Mediclinic)Forgotten your Huma password? This help guide walks you through what you should do next.
- Signing back into Huma after an app update (Mediclinic)Opened the Huma app to find your health data missing? This help guide walks you through what you should do next.
- How to record your screen on iPhone (Mediclinic)This help guide walks you through how you can record your screen on iPhone's running iOS 11 or later
- How to record your screen on Android (Mediclinic)This help guide walks you through how you can record your screen on Android, using a third party screen recording app
- Introducing 'Patient Flags'. A new and improved way to view patient data on Huma (Mediclinic)This help guide walks you through the new patient flagging functionality in the Huma clinician dashboard
- Getting Started: Huma Demo Patient App & Demo Clinician Portal (Mediclinic)This help guide walks you through what you need to do to access the Demo Huma patient app and demo Clinician portal
- How clinicians can invite colleagues and other health care professionals to Huma (Mediclinic)This help guide walks you through how 'Admin' Huma clinicians invite colleagues to register for a Huma clinician account
- What to do if you have been invited to use Huma as a clinician (Mediclinic)If you are a clinician and have been invited to use Huma, this help guide walks you through what you need to do to get your account setup!
- How clinicians can manage, view and transfer patients to other clinicians in Huma (Mediclinic)This brief help guide walks you through how you can transfer / assign patients to other clinicians in Huma