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How to record your screen on Android (Mediclinic)
How to record your screen on Android (Mediclinic)

This help guide walks you through how you can record your screen on Android, using a third party screen recording app

Updated over 3 years ago

With Android 8 or later, you can record your screen.

This is extremely useful when you are experiencing an issue / bug with the Huma app. You can record your screen, use Huma and send a recording of the issue / bug to a member of the Huma or Mediclinic support team. This can help speed up investigation and resolution times and get you back to using Huma faster!

Note, if your Android phone has a built in 'Screen recording' feature, feel free to use this to record your screen and share. However, for those who do not have screen recording or find it too difficult to setup / access, you can download a free screen recording app from the Google Play Store.

To learn how to download, setup and start a recording please see the below.

(1) Download and setup of 'AZ Screen Recorder'

  • There are plenty of screen recording apps to choose from in the Google Play App Store e.g. XRecorder, AZ Screen Recorder etc.

  • For the purpose of this help guide, we will use 'AZ Screen Record'

  • From your Android phone, open the Google Play App store and search for an app called 'AZ Screen Recorder' or click here

  • Tap on ‘Install’

  • Once installed, tap on 'Open'

  • The last thing to do is toggle the option to allow drawing whilst recording, 'on'

  • AZ Screen recording will now be installed on your phone and ready for use!

(Android 10.0)

  • Tap 'AZ Screen Recorder' and tap 'Ok'

  • You will then need to configure permissions for AZ Screen Recorder

  • The first permission relates to access of photos, media etc. Please tap on 'Allow'

  • The second permission related to access to your microphone. This is up to you to allow, but know, we at Huma do not require audio commentary in any troubleshooting video sent to us, so please feel free to tap 'Deny'. You will asked to confirm your choice, tap 'Cancel'

  • Finish by tapping 'Start recording' - you are now ready to start screen recording!

(Android 10.0)

(3) How to record your screen

  • To start a screen recording, tap on 'AZ Screen recording' icon

  • You will notice a control panel appear to the side of your screen (left or right)

  • Tap the record button to start your screen recording. You will also see a timer showing the length of your recording.

  • At this point, you can open and use the Huma app to showcase the issue or bug you may be experiencing

  • You can pause and stop the recording at any time by tapping the appropriate buttons

  • All screen recordings are stored as videos in the AZ Screen recording app

(4) Sharing your screen recording with Huma

  • Once you have finished a recording, there will be an option to share this. Simply tap the share button and share via Email

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