Skip to main content
All CollectionsFAQs & Troubleshooting
🎟️ What If My Credits Are Done?
🎟️ What If My Credits Are Done?
Leo Wendler avatar
Written by Leo Wendler
Updated over 5 months ago

Once you have used all your credits in Jamie, you will no longer be able to start a recording. This can be either because you reached the maximum credits of your free or paid plan.

If you want to continue using Jamie please upgrade to a larger plan or wait until your plan is renewed.

Jamie’s Free Plan is designed to get you started with our AI-powered meeting assistant. But there are some limits to be aware of to get the best experience.

Free Plan Meeting Limits

  1. Meeting Credits: 10 per month.

  2. Meeting Length: 30 minutes per meeting.

🎁 Special Present for You:

Because we want to give you the chance to also test Jamie in longer meetings. We will give you 5 meetings that can last up to 120 minutes. Once you have reached those 5 meetings, your meeting summary will be locked for future meetings that run over 30 minutes. But don’t worry, we will remind you beforehand.

What Happens When You Go Over the Limit?

  • Locked Summaries: If a meeting on the Free Plan goes over 30 minutes, the summary will be locked. This means you won’t be able to access the summary unless you upgrade to a paid plan.

  • Unlocking Summaries: When you upgrade to any of our paid plans, all previously locked summaries will be unlocked, and you’ll have full access to all your meeting information.

How Jamie Helps You Manage Your Time

Reminder Feature:

  • Friendly Reminders: Don’t worry! Once you reached your 5 extra credits for longer meetings, Jamie will remind you when you approach the 30-minute mark in a meeting. This gives you the chance to stop the meeting if you don’t want to upgrade.

  • Upgrade Notification: If you decide you need the longer meeting times and the summaries that come with them, you can easily upgrade to a paid plan to unlock all the features and summaries.

Jamie’s Plans

Jamie has several plans to fit different needs, from individuals just starting out to large teams with more meetings. Here’s you can see an overview.

How to see when your plan renews?

Just go to your settings and click on billing. It will show you your current plan, how many credits you have used, and when the plan will be renewed.

Did this answer your question?