Canceling your Costco membership is straightforward when you know the proper steps. Whether you're looking to cut expenses, no longer shop frequently, or are relocating away from Costco warehouses, this comprehensive guide covers all cancellation methods - phone, in-person, online, and mail. We'll also explain refund policies and alternatives to cancellation.
Why Cancel a Costco Membership?
Before proceeding with cancellation, consider your reasons:
Cost savings (60−60−120 annual fee no longer makes sense)
Relocation (No Costco warehouses nearby)
Infrequent shopping (Not using membership enough)
Switching to competitor (Sam's Club, BJ's Wholesale)
Financial changes (Need to reduce monthly expenses)
Alternatives to Cancellation:
✔ Downgrade from Executive to Gold Star membership (60vs60vs120)
✔ Put membership on temporary hold (special circumstances)
✔ Share membership with household family member
How to Cancel Costco Membership (All Methods)
1. Cancel In-Person (Recommended Method)
The most efficient way to cancel is by visiting your local Costco warehouse:
Steps to Cancel:
Locate your nearest Costco warehouse
Bring:
Your Costco membership card
Government-issued photo ID
Original payment method if requesting refund
Visit the Membership Counter
Request cancellation and complete paperwork
Get printed confirmation receipt
Pro Tip: Weekday mornings typically have shorter wait times.
2. Cancel by Phone
Call Costco Member Services at +1-917-672-6742 for assistance:
Steps:
Dial +1-917-672-6742 (Mon-Fri 8AM-9PM EST)
Provide:
Membership number
Full name on account
Contact information
Request cancellation
Ask about refund eligibility
Note confirmation number
Note: Phone cancellations may require follow-up verification.
3. Cancel Online
While Costco doesn't offer direct online cancellation, you can:
Log in to your Costco.com account
Access "Membership Information"
Find contact options to request cancellation
Follow up with phone call or warehouse visit
4. Cancel by Mail
For written requests:
Send letter to:
Costco Membership Cancellations
P.O. Box 34331
Seattle, WA 98124Include:
Printed cancellation request
Membership number
Contact information
Copy of membership card (front/back)
*Processing time: 2-3 weeks for mail requests.*
Costco Membership Refund Policy
Costco offers a 100% satisfaction guarantee:
Full refund of current year's membership fee if unsatisfied
Pro-rated refund if canceling mid-year (Executive members only)
Credit card refunds processed to original payment method
Cash/check payments refunded by check (may take 2-3 weeks)
Important: You can still shop at Costco after cancellation for non-member services (pharmacy, alcohol, food court in some states).
What Happens After Cancellation?
Immediate loss of membership benefits
Costco Shop Cards can still be used
Online orders require valid membership
Executive Rewards checks forfeited if not redeemed
Auto-renewal immediately stops
Frequently Asked Questions
Q: Can I get a refund if I cancel my Costco membership?
A: Yes, Costco offers full or pro-rated refunds depending on membership type and timing.
Q: How long does it take to process a Costco membership cancellation?
A: Instant at warehouse, 24-48 hours by phone, 2-3 weeks by mail.
Q: Can I cancel my Costco membership online?
A: Not directly - you must call, visit warehouse, or mail request.
Q: Will my Costco credit card still work after cancellation?
A: Yes, the Citi Visa card remains active but loses Costco-specific benefits.
Final Tips for Smooth Cancellation
Bring all required documents to warehouse for fastest service
Request written confirmation of cancellation
Check for refund eligibility if canceling early
Use remaining rewards before cancellation
Consider timing (cancel before auto-renewal date)
Need Immediate Assistance?
For fastest service:
📞 Call Costco Member Services: +1-917-672-6742
🏭 Visit your local Costco warehouse
This guide provides everything you need to cancel your Costco membership quickly and efficiently. Remember that you can always rejoin later if your circumstances change. Costco makes it easy to cancel with their satisfaction guarantee policy, ensuring you can end your membership without hassle.