We’ll dive deep into the inner workings of the integration and how these two platforms “talk” to each other along with some examples to help you make sense of our email integration feature.

So the most important piece of the email puzzle, and also the first thing that you’ll need to do in order to take advantage of all the awesome features is for you to connect your MV account with ActiveCampaign.

Here are the steps to connect your ActiveCampaign account with MV:

1. Log in to your MV account and go to Integrations > Email:

2. Choose ActiveCampaign from the dropdown menu:

3. Two form field areas will appear and you’ll need to enter the correct API URL and API Key information for your ActiveCampaign account:

4. To get the API URL and API KEY that you require, you’ll need to log into your ActiveCampaign account and go to Settings > Developer.

5. Copy those details over to the appropriate fields in your MemberVault’s email integration page.

Once you’ve filled the form with the needed information, click ‘Save Email Settings’.

You'll now see the success message that says 'ActiveCampaign Connected'.

And that’s it! Well done -- You’ve now successfully connected your account with ActiveCampaign! 🎉

NOTE: If you receive an error that says your ActiveCampaign could not be successfully connected, please ensure that you have fully copied your API details and that you do not have any extra spaces after the details in each field. If that does not correct the concern, please ensure your ActiveCampaign account has at least one list and one contact as MemberVault needs some base data to reference in your ActiveCampaign account in order to establish a successful connection.

Now that you’ve successfully connected your MV to your ActiveCampaign, you’ll want to connect each of your products to a list or form in your ActiveCampaign account.

To do this, go to the product edit page and scroll down below the Terms of Service Checkbox area. You’ll now see settings specific to your user of ActiveCampaign:

You can choose to connect to a list OR form in your ActiveCampaign account by selecting the preferred item using the desired dropdown menu.

Please note that it is not necessary to use both options; you only need to set the selection for your preference based on how you like to manage the intake of new contacts in your ActiveCampaign account.

Once you’ve put this setting in place, whenever someone joins your product, their name and email will automatically get added to the specific ActiveCampaign list or form that you’ve connected.

NOTE: Connecting to a list or form is important as it determines how new contacts will be added to your ActiveCampaign account. If you do not connect your product to a list or form, it is possible that new contacts (or past contacts who have previously unsubscribed) will not be properly added to your ActiveCampaign account and will not be able to receive your emails.

Now that your ActiveCampaign account is connected to your MV, you also have the ability to use our Actions feature to apply tags to your contacts in ActiveCampaign when your users complete specific engagement milestones such as joining your product, completing a lesson, etc. You can then use this tag to help segment your contacts and trigger any required automation.

Questions? Reach out to us at hello@membervault.co, via chat support within your Admin account (available to paid users), or within our FB Group, The MV Collaborative.