Overview of the User Profile Area

Video Included

Erin Kelly avatar
Written by Erin Kelly
Updated over a week ago

There will be times when you need to check out a user inside your MV account, whether to look at their overall engagements and stats, manually give them access to a product, or looking at their activity logs.

Let's find out how you can easily manage your users via their user profile area.

First, you'll need to go to Users > List area within your Admin Account.

From there, you can access the individual profiles of each of your users.

Simply search for the specific user whose profile you wish to view.

Within this area, you'll be able to update the user's information (name, email, password) and see valuable data regarding their product access & engagement.

Here is a short video that walks you through the different areas of a User Profile and its functionality/purpose:

You may also want to check out this article about helping your users troubleshoot concerns in your account.

โ€‹Questions? Reach out to us at hello@membervault.co, via chat support within your Admin account (available to paid users), or connect with other users within our FB Group, The MV Collaborative.


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