Supporting, Surprising, and Delighting Your Users
Helping your users to troubleshoot account issues and gamifying your content to engage them
By Erin and 1 other2 authors62 articles
- Can a User Purchase a Product They Already Have Access To?
- How Do My Users Update Their Billing Details
- How to Execute a Refund for a Purchase Made through MV
- How to Remove a Member from Your Account
- How to See What Products a User Has Access To
- Does MV Provide a Search Function?
- How to Set Up Emails for Drip Products in MailerLite
- How to Integrate Headway Updates
- Help! I Want To Pause A User's Subscription!
- How Do I Temporarily Suspend Access to a Product but Maintain the User's Progress?
- How To Change Profile Picture And Display Name
- How to Cancel a Member's Recurring Subscription from Within Your Account
- How to Give Access to Pre-Existing Members Who Have Already Purchased Your Product
- How Can I Save a User's Place in my Videos So They Can Resume Watching from a Previous Session?
- Does MemberVault Have a Mobile App?
- How Do My People Log Into My MemberVault Site?
- My Lesson Files Produce an Error Message. How Do I Correct This for My Users?
- How to Receive an Email Notification When Someone Comments
- How to Manage & Respond to Comments From Your Users
- How Can Users Leave Comments on My Content?
- How Do I Set & Share Login Details with a New User?
- How to Share a One-Click Link in a Personal Email
- Help! My User Is Having Trouble Accessing My MV Site/Products!
- Overview of the User Profile Area
- How to Use "One-Click" User Login
- How to Change the Due Date of a Payment Plan
- Why Can't I Add a Member With a qq.com Email Domain?
- Can I Merge User Accounts in MemberVault?
- Does MemberVault Send Password Details to My Members When They Purchase or Sign Up for a Product?
- How Do I Create an Account for My Members?
- Introduction to Gamification
- How to Gamify Your Quiz for More Answers
- What Is EP & How Is It Earned?
- How to Determine the 'EP Value' of a Product or Module
- Do My Users Receive a Notification When Someone Replies to Their Comment?
- When to Use Quiz Questions vs. Commenting
- Checklist for Using Comments
- How to Add Urgency to a Product By Removing Access After a Set Time Period
- How to Review & Manage Your Quiz Answers
- What Do My Members See When I Reply to Their Quiz Answers?
- How to Run a Gamified Survey in your MemberVault Account
- How to Use an Invisible Product to Share a Surprise Offer with Your Subscribers
- How to Reward Users With a Certificate
- How to Trigger a 'Product Complete' Email in MailerLite Using Actions (with email swipe)
- How to Trigger a 'Product Complete' Email in ActiveCampaign Using Actions (with swipe email)
- How to Set Up a Hot Lead Action Trigger
- How to Show an On-Screen Confetti Celebration Using Actions
- How to Add a Bonus Module to a Product
- How to Trigger a ‘Reward Email’ for Users Who Complete Your Product
- A Full List of Questions From the Start a Conversation Product Template