Supporting, Surprising, and Delighting Your Users
Helping your users to troubleshoot account issues and gamifying your content to engage them
By Erin and 3 others4 authors54 articles
Does MemberVault Include a Chat/Forum feature?
Does MV Provide a Search Function?
How to See What Products a User Has Access To
How to Remove a Member from Your Account
How to Execute a Refund for a Purchase Made through MV
How Do My Users Update Their Billing Details
Can a User Purchase a Product They Already Have Access To?
How to Set Up Emails for Drip Products in MailerLite
How to integrate Headway Updates
Help! I Want To Pause A User's Subscription!
How do I temporarily suspend access to a product but maintain the user's progress?
How To Change Profile Picture And Display Name
How to Cancel a Member's Recurring Subscription from Within Your Account
How to Give Access to Pre-Existing Members Who Have Already Purchased Your Product
How Can I Save a User's Place in my Videos so They Can Resume Watching from a Previous Session?
Does MemberVault Have a Mobile App?
How Do My People Log Into My MemberVault Site?
My Lesson Files Produce an Error Message. How Do I Correct This for My Users?
How To Create a Facebook Style Community Hub in MemberVault
How to receive an email notification when someone comments
How to Manage & Respond to Comments from Your Users
How Can Users Leave Comments on My Content?
How Do My Users Update Their Payment Details?
How Do I Set & Share Login Details with a New User?
How to Share a One-Click Link in a Personal Email
Help, My User Is Having Trouble Accessing My MV Site/Products!
Overview of the User Profile Area
How to Use "One-Click" User Login
How to Change the Due Date of a Payment Plan
How can my members cancel/manage their subscriptions?
Introduction to Gamification
How to Gamify Your Quiz for More Answers
How can I reset a user's progress?
What Is EP & How Is It Earned?
How to Determine the 'EP Value' of a Product or Module
Do My Users Receive a Notification When Someone Replies to Their Comment?
When to Use Quiz Questions vs. Commenting
Checklist for using Comments
How to add urgency to a product by removing access after a set time period
How to Review & Manage Your Quiz Answers
How to Use an Invisible Product to Share a Surprise Offer with Your Subscribers
How to Reward Users With a Certificate
How to Trigger a 'Product Complete' Email in MailerLite Using Actions (with email swipe)
How to Trigger a 'Product Complete' Email in ActiveCampaign Using Actions (with swipe email)
How to Set Up a Hot Lead Action Trigger
How to Show an On-Screen Celebration Using Actions
How to Add a Bonus Module to a Product
How to Trigger a ‘Reward Email’ for Users Who Complete Your Product