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How to Customize Your Product’s 'Sign Up Confirmation'
How to Customize Your Product’s 'Sign Up Confirmation'
Erin Kelly avatar
Written by Erin Kelly
Updated over a year ago

Great news, MVers! 🎉

You can now customize the confirmation message that is shown after someone opts into or purchases your product.

For any products that have the sign-up option set to 'Form' or 'Payment' (ie. free or paid products), just scroll down below the opt-in checkbox area in your product's settings page and you will now see a 'Thank You Message' area.

The Sign Up Confirmation appears in place of the opt-in or purchase form after someone completes the process to join your product.

In the Sign Up Confirmation area in your product's settings, you can now fully customize this message from the default that MV provides.

The text editor provides you with all the same abilities that you have for formatting within your products.

You can change font color, add a header, include hyperlinks, graphics, etc.

Below the copy you add to the confirmation area, MV will automatically insert the 'View Product Now' button that you see in the above screenshot.

This is not something that you can currently amend or omit.

Here's an example of a customized thank you message:

Here are a couple of tips for customizing your Sign Up Confirmation:

  • Try and keep your confirmation messages short. You don't want your people having to scroll to read your thank you message.

  • Specific welcome details and information about the product itself should be shared in the product's welcome message and not the confirmation message.

  • Use the sign up confirmation to reference & link to another product's page within your MV Site as an 'upsell' opportunity.

  • Include a special coupon code to help entice people to take advantage of any 'upsell' opportunity reference. Only people who join the initial product will see the thank you message so this is a great way to reward those who took action and joined your product.

  • Embed a short & sweet thank you video from yourself to add a personal touch and help make the person feel connected to you - but keep it under 30 secs.

This is a great place to add a special "One-Time Offer" which can lead your visitors to a smaller secondary product, like a traditional upsell.

Please visit this interactive podcast and video episode for a walk-through demonstration of making your one-time offer.

For more info on the strategy behind the one-time offer, visit this podcast from MV co-founder Erin Kelly.



Questions? Reach out to us at hello@membervault.co, via chat support within your Admin account (available to paid users), or connect with other users within our FB Group, The MV Collaborative.

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