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How to Prevent New People from Signing Up for your MV Product, While Existing Users can Continue to Have Access
How to Prevent New People from Signing Up for your MV Product, While Existing Users can Continue to Have Access
Hannah Graham avatar
Written by Hannah Graham
Updated over a week ago

If you no longer wish to allow new users to sign up for one of your products in your MemberVault account, but want to make sure past users can continue to access the material they purchased/signed up for, here is how to do so:

Click in to edit your Product, and under the Sign Up Options select "None." If your product is listed as Active, this will automatically move it to Invisible status. Make sure to keep it Invisible as opposed to Inactive, as current users will not be able to access the product when it is Inactive!

While you could simply move your product to Invisible status, it can be tricky to keep track of where all you have shared your product link -- this means there is still a chance some people could click the link and sign up for your product after you have decided to no longer offer it. Once you set the Sign Up Type to "None," any sign up links you have shared for your product will no longer work. Problem solved!


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Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).

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