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MemberVault Support Hours

How to get help with your MemberVault account

Erin Kelly avatar
Written by Erin Kelly
Updated over 2 months ago

We strive to respond to all support requests within 48 hours Monday - Friday, with our All Access and Lifetime account owners receiving priority support.

Our support team can be reached via email at hello@membervault.co, via the chat support option within your MV account, or through the chat window on our main website.

If you are seeking general guidance with the use of your account rather than help with an account-specific question or concern, our FB Group, the MV Collaborative, is an excellent place to seek insight & inspiration from fellow MV users.

As well, here in our Knowledge Base, you'll find more than 150 articles to support you with your use of MV.



โ€‹Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).

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