MemberVault Support Hours

How to get help with your MemberVault account

Erin Kelly avatar
Written by Erin Kelly
Updated over a week ago

We strive to respond to all support requests within 48 hours Monday - Friday, with our Unlimited and Lifetime account owners receiving priority support.

Our support team can be reached via email at, via the chat support option within your MV account, or through the chat window on our main website.

If you are seeking general guidance with the use of your account rather than help with an account-specific question or concern, our FB Group, the MV Collaborative, is an excellent place to seek insight & inspiration from fellow MV users.

As well, here in our Knowledge Base, you'll find more than 150 articles to support you with your use of MV.

โ€‹Questions? Reach out to us at, via chat support within your Admin account (available to paid users), or connect with other users within our FB Group, The MV Collaborative.

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