There are two ways you can remove a user's access to one of your products:
Manually - best used when you only need to do so periodically for a small number of users.
Automatically - best used when you need to frequently remove product access or if you have a large group of user's who you need to remove from a single product at once.
This short tutorial video walks you through both methods for removing product access:
Quick note - while some changes have been made to the design & features of the platform since the above tutorial video was made, the directions and concepts shared in the video are still very much relevant to how you can remove a user's access to a product in MV.
Please note that removing a user's product access will not cancel any active subscriptions or payment plans they may have in place for the product.
Instead, please follow the steps for cancelling a user's recurring payments before removing their access.
Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).