How to Reset Your Admin Password if Forgotten
Erin Kelly avatar
Written by Erin Kelly
Updated over a week ago

*Please note that this article outlines how to reset the password for your account if you are an MV Site owner.

Resetting your Admin Password takes a few quick steps.

You'll be back up and working in your account in no time - just follow the directions below.

  1. Ensure you go to the Admin Login page and not the general User Login form.

    Your Admin Login page can be accessed by:

    • Adding '/admin' to your account's URL for example

    • Using the 'admin login' prompt on the User Login form as shown below. (Resetting your Admin Password from the main user login page will NOT work.)

  2. Once on the Admin Login page, click the 'Forgot Password?' prompt.

  3. The Admin Login page is already defaulted to your Admin Email Address and will confirm the email address the password reset email will be sent to.

  4. To complete the 'Forgotten Password' reset request, click 'Submit'.

  5. Check your email for your 'Password Reset' email. To help protect your email address, we only show you the first few characters of the first portion of your address.

  6. Click the link referenced in the email and follow the steps to reset your password.

VOILA! 🎉 You're back in action, my friend!

Questions? Reach out to us at, via chat support within your Admin account (available to paid users), or connect with other users within our FB Group, The MV Collaborative.

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