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How do notifications work for the community feature?
How do notifications work for the community feature?
Erin Kelly avatar
Written by Erin Kelly
Updated yesterday

If you haven't read our How to use our community feature help article yet, we recommend starting there.

Your members will be notified if someone comments on one of their posts, or replies to one of their comments. Members will be able to choose inside their profile whether they want email notifications or to keep all notifications inside MemberVault.

You as an admin will be notified for the same reasons.

To avoid inbox overwhelm, we limit notifications to one email per hour for comment notifications. If you have a popular post blowing up with replies, you wouldn't want to get hundreds of emails for that. We have this limit in place so as to not spam the receiver of the emails.

We're actively shaping the notification experience, so expect this to change rapidly. We'll update this help doc as changes happen.

Other helpful articles related to the community feature:


Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).

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