With the exception of Review Stages, every job stage is linked to a campaign. When creating an application in a stage or moving an application into a stage, the linked campaign gets delivered to the candidate via WhatsApp or SMS.
A campaign is a set of pre-defined questions and messages designed to either collect information from a candidate or share information with them.
The campaign linked to a specific stage is sent to the candidate via WhatsApp or SMS when they are either created in that stage or moved into it.
Navigate to the relevant job's 'Stages' tab > click on the 'Stage' you want to configure > click on 'Edit Campaign'. This will bring you into the campaign editor.
Depending on the stage type, different modules are available in the campaign editor. By default, every campaign has a 'Welcome Message' and a 'Conclusion Message'.
Stage types
Form, Assessment, Offer, and Reject stages allow you to add the following campaign modules:
Content: Best used for sharing text, images, videos, documents.
Questions: Best used for collecting candidate details or information.
Video Interview: Best used for setting up an asynchronous video interview.
Collect: Best used for collecting documents or files from candidates.
Schedule stages only allow you to add multiple Content modules and one Schedule module. Review stages do not have a linked campaign.