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Check Reads: What they are and why they’re important

Automatic Meter Reading (AMR) devices are designed to capture and report your consumption automatically. To make sure the data collected is accurate, we sometimes need to carry out a check read.

Updated over 3 months ago

What is a Check Read?

A check read is when we take a verified reading directly from your meter and compare it to the data recorded by the AMR device. This ensures that the pulse output from the meter (the signal the AMR records) matches the actual usage shown on the physical meter register.


Why Are Check Reads Needed?

If the pulse value is not correctly set, the AMR data can report consumption higher or lower than the actual usage. This would affect billing, reporting, and confidence in the AMR data. A check read provides assurance that the AMR system is working correctly.


Gas and Water Meters

  • For gas and water, the pulse value (pulse weight) is printed on the meter face (e.g. “1 pulse = 10 litres” or “1 pulse = 0.01 m³”).

  • Because it is fixed and visible, AMR devices can be configured directly from the information shown.


Electricity Meters

  • Electricity meters are different: the pulse value is not printed on the meter.

  • Instead, it is digitally programmed within the meter software during installation (e.g. 1 pulse = 1 kWh, or 1 pulse = 0.1 kWh).

  • This cannot be confirmed visually, which is why check reads are essential.


When Do We Carry Out a Check Read?

  1. After Electric Meter Installation

    • A check read is normally taken a few days or weeks after installation.

    • This allows us to compare the installation read with a later check read, alongside the pulses received during that period.

    • From this, we confirm both the pulse value and the consumption accuracy.

  1. Ongoing Verification

    • Check reads can also be performed whenever needed, for example if there is a billing query, a suspected fault, or any concern with the data.

      We recommend customers carrying out at least one proactive check read per year to confirm that the AMR device remains in line with the certified meter register. Additional reactive check reads should be completed if any issues or anomalies are identified.


How Does a Check Read Work?

  1. Record the meter’s register reading (e.g. kWh on an electricity meter / m3 water or gas meter).

  2. We review the pulses captured by the AMR device for the same period.

  3. We compare the two to confirm the pulse value and verify meter read and consumption accuracy.


In Summary

  • Gas & Water meters → Pulse value is printed on the meter face.

  • Electricity meters → Pulse value can be digitally programmed, so a check read may be required.

  • Timing → A check read is taken after installation for electricity meters and then as needed to validate AMR reads.

  • Purpose → Ensures AMR data matches the physical meter, keeping billing and reporting accurate.

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