Pemo Power Tip: You can order one physical card per team member/user.
Step 1️⃣ - Head to the Cards Section
Start by heading to the "Cards" section on your dashboard. Click "Issue New Card" in the top right corner to get started.
Step 2️⃣ - Select Your Card Type
Since we’re ordering a physical card, make sure to select that option.
Step 3️⃣ - Choose the Cardholder
Pick the cardholder from your list of Pemo users. Remember, the delivery process starts only after the user is verified. If the user, like our example "Adrian Quinn" isn’t verified yet, they’ll need to complete that step before they can use their card.
After selecting the cardholder, input their phone number. The cardholder will then be able to arrange for delivery of their card at a time that suits.
The cardholder must be present at the delivery address with a valid EID to receive the card. Need special delivery arrangements? Contact our support team at support@pemo.io beforehand.
Pemo Power Tip: Inviting new users to join Pemo is a breeze! Just click the blue "Invite" button, enter their email address, and set their access level—they’ll be added to your list of cardholders in no time.
Step 4️⃣ - Customize Your Card
Here’s where Pemo’s flexibility shines!
Add a Label: Label your card to keep expenses organized. For example, name one "Marketing" for ad spend tracking.
Set a Cycle Limit: Choose a spending cycle—daily, weekly, monthly, or yearly. Then, set the maximum amount allowed within that period. Leave it blank to keep the default max of 100K AED.
Transaction Limit: Define the maximum amount allowed per transaction.
Advanced Controls: Add extra layers of control such as enabling ATM withdrawals to your card settings with our advanced options. Learn more here.
Step 5️⃣ - Issue Your Card
Click “Issue card” and your physical card will be on its way. It should arrive within 72 hours—fast, efficient, and ready to use! ⚡
Pemo Power Tip: To activate it, the cardholder just needs to follow the instructions provided with the card or find them here.
How to track your card delivery?
If you've requested a pshyical card it should be delivered in 3 - 5 business days and you can track it easily within your Pemo app