Your name must match your ID document exactly: it is essential for KYC verification and for your payouts via Rise. A typo or a first/last name split incorrectly at sign-up is easy to fix — but through support, not from the Dashboard.

1. Write to us in the Messenger describing the error

2. Provide your exact name as it appears on your ID document (first name / last name separately)

3. Our team corrects your profile and confirms

• Identity verification compares your profile to your ID document — a difference, even a single letter, can block validation

• Rise also verifies identity at your first payout: an incorrect name can delay your payment

Note: this is about correcting your identity (typo, inversion, first/last name split). Changing to another person's identity is not possible — accounts are not transferable.