Your safety is our top priority. If you or someone you know is in emotional distress or experiencing a mental health crisis, please reach out for help immediately. You are not alone, and support is available 24 hours a day, 7 days a week.
Immediate Crisis Resources
If you are in danger or experiencing a medical emergency, call 911 or go to your nearest emergency room.
988 Suicide and Crisis Lifeline
Call or text 988 — available 24/7, free and confidential. You will be connected with a trained crisis counselor. TTY users can dial 711, then 988.
Additional National Resources
Crisis Text Line: Text HOME to 741741 to connect with a trained crisis counselor via text message. Available 24/7.
SAMHSA National Helpline: Call 1-800-662-4357 for free, confidential treatment referrals and information, available 24/7, 365 days a year. Available in English and Spanish.
Veterans Crisis Line: Call 988 then press 1, or text 838255.
2-1-1 Texas: Call or text 211 for help connecting to local social services, mental health support, and community resources across Texas.
Dallas-Area Crisis Services
Metrocare Services Crisis Line: Call 214-743-1215 — available 24/7. Metrocare is Dallas County's largest mental health provider and operates a Mobile Crisis Outreach Team that can respond to emergent mental health situations in the community.
North Texas Behavioral Health Authority (NTBHA): Call (866) 260-8000 — available 24/7. Serves Dallas, Ellis, Hunt, Kaufman, Navarro, and Rockwall counties. Their Mobile Crisis Outreach Team (MCOT) provides face-to-face crisis assessment and intervention.
Suicide and Crisis Center of North Texas: Trained volunteers available to help individuals with emergency mental health needs in Dallas County and surrounding areas. Visit sccenter.org for more information.
What to Do If You Are in Crisis
If you are experiencing thoughts of self-harm or suicide:
Reach out now. Call 988, text HOME to 741741, or call 911 if you are in immediate danger.
Tell someone you trust. A friend, family member, or someone close to you can support you while you get help.
Stay safe. If possible, remove yourself from any situation or environment that feels unsafe.
You don't have to go through this alone. Crisis counselors are trained to help and are available around the clock.
Contacting MindDemand
MindDemand is not an emergency service. If you are experiencing a crisis outside of your scheduled appointments, please use the resources listed above for immediate support.
If you are a current patient and need to speak with our care team during business hours (Monday through Friday, 8:00 AM to 5:00 PM), you can reach us via the chat widget, email at support@minddemand.com, or call 972-772-3630.
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