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User Profile Notes and Notifications

Overview of user profile notes, how automatic notifications work, and provides a step-by-step walk-through for adding and managing notes.

Tyler Hood avatar
Written by Tyler Hood
Updated over 2 weeks ago

Overview:

Admins can now add notes to user profiles and automatically notify Jobsite Admins when those users with a profile note join a new jobsite. This improves communication, helps teams make informed decisions, and ensures key context follows each worker across jobsites.

Who Can Add Notes:

  • Org Admins: Can add, edit, or delete notes for any user in the organization.

  • Jobsite Admins: Can add notes for users on their jobsites and can edit or delete only the notes they created.

How Notifications Work:

When a user with a profile note joins a new jobsite:

  • All Jobsite Admins at that jobsite receive an email.

  • The email includes:

    • The user’s full name

    • All profile notes associated with the user

Common Use Cases:

  • Safety/Conduct Concerns: Flag issues like vandalism or unsafe behavior to alert future jobsites.

  • Positive Recognition: Highlight top performers so they can be acknowledged and supported on future teams.

How to Use Profile Notes

1. Open the User’s Profile

  • Navigate to the member list of your jobsite.

  • Click on the name of the user you want to add a note to, to open their profile.

2. Add a Note

  • Go to the Notes tab and click the “Add Note” button in the Profile Notes section.

  • Enter your note and click Save.

💡 Tip: Be specific and professional—this note will be visible to other admins.

3. Automatic Notification

  • When users with profile notes join a new job site, all jobsite admins will automatically receive an email with the note(s).

4. Edit or Delete Notes

  • Jobsite Admins can edit/delete the note they created.

  • Org Admins can manage all notes within the organization.

Why It Matters:

This feature keeps admins aligned with real-time context, whether it’s preventing issues from recurring or reinforcing strong performance. It helps ensure every jobsite team is informed from day one.

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