If you are getting this error message (Your account is locked out. Please reset your password by clicking the 'Forgotten your password' link. ErrorCode: 102) when trying to generate a shipment for DHL eCommerce UK, please speak with DHL, as your DHL account has been locked out and can only be unlocked from their side.
If you are still facing this issue, Please raise a new case online and reference the title of this article.
DHL eCommerce UK - Error: Your account is locked out. ErrorCode: 1025
Written by Tom Higgs
Updated over a month ago