Overview
The Scan Actions page is your final packing screen in Mintsoft before dispatching the order.
Navigating to the Scan Actions page
There are two primary ways to navigate to the Scan Actions page. Please follow the steps below:
Method 1: Orders Overview
To access the Scan Actions page from the Orders Overview page, follow these steps:
Click Orders then Overview.
Find the order.
Click Actions then Pick Order.
Method 2: Picking & Packing
To access the Scan Actions page from the Picking & Packing page, follow these steps:
Click Picking & Packing then Order Pick & Pack.
Scan the Order Barcode/ Order Number.
Scan Actions page FAQ
What can I do on the Scan Actions page?
The Scan Actions page allows you to:
Mark the order as despatched or packed.
Print the despatch note and box packing list.
Rescan barcoded items.
Edit the items on the order.
Edit the order address.
Generate a shipment.
Change the courier service.
Add rework items.
Increase/ decrease the number of parcels.
Increasing the number of parcels will also increase the number of shipping labels printed.
Update the parcel weight.
Add/ update delivery instructions and order comments.
Add/ update the tracking number.
This is automatically added when the shipment is generated (If its a tracked service).
Request further order documents.
Raise order queries.
Can I automatically generate the shipment?
You can enable a setting to automatically retrieve the courier shipment for an order without having to click Create Shipment on the Scan Actions page. For more information, please review our Auto Request Courier Label help guide.
Is the Scan Actions page available on the Mobile App?
No, the Scan Actions page is only available on the web-based version of Mintsoft.
How can we print more shipping labels?
Shipping labels are generated one per parcel, so depending on the number of parcels on the order will determine how many shipping labels are printed.