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Royal Mail - The service is not a valid service for these shipment contents to this destination

Tom Higgs avatar
Written by Tom Higgs
Updated over 2 months ago

If you are receiving this error (Error From Intersoft: Error Code: E5000 Description: The service is not a valid service for these shipment contents to this destination) it means that you are not able to use this service against the order, If you have used it before for this destination it will be advised to check with your Royal Mail account manager if you are able to use this service currently or if there are any outstanding financial issues with your account.
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If you are still facing issues and have checked the above, please raise a new case online and reference the title of this article.

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