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Unable To Despatch - No courier service mapping could be found!

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

If you encounter this error (No Courier Service Mapping Found!) while generating a label for an order, it means the service has not been fully mapped in Mintsoft.

To resolve this issue:

  1. Click Shipping Management then Extras.

  2. Select Courier Service Code Mappings.

  3. Click Add New Courier Service Code Mapping.

  4. Locate the service with the issue in CourierServiceId.

  5. Find the corresponding service in CourierServiceCodeId.

  6. Click Map.

If you need further assistance, please raise a new case online referencing the title of this article and including details of the order requiring a label.

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