Mark Awaiting Confirmation
The MarkAwaitingConfirmation order rule action will place an order into AWAITINGCONFIRMATION status. Leave the Param field blank.
Example - Order going outside the UK
You want any orders going outside the UK to be placed into AWAITINGCONFIRMATION before being fulfilled.
Action: MarkAwaitingConfirmation
Param: (Blank)
OrderRuleConditions -
Field: CountryCode
Operator: NotEqual
Value: GB
Then, if an order imports that isnt United Kingdom, it will be placed into AWAITINGCONFIRMATION.
First Time Customer Mark Awaiting Confirmation
The FirstTimeCustomerMarkAwaitingConfirmation order rule action will place an order into AWAITINGCONFIRMATION status if this is the customers first order with you. Leave the Param field blank. A first-time customer is calculated based on the PostCode, FirstName and LastName being unique.
Example - New customer
You want any orders with a first-time customer to be placed into AWAITINGCONFIRMATION before being fulfilled.
Action: FirstTimeCustomerMarkAwaitingConfirmation
Param: (Blank)
OrderRuleConditions: (Optional)
Then, if an order imports and it's the customers first purchase with you, it will be placed into AWAITINGCONFIRMATION.