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Access Mintsoft app - Order Picking

Tom Higgs avatar
Written by Tom Higgs
Updated over a week ago

Below is a step-by-step guide for some of the commonly used picking methods in Mintsoft using the Access Mintsoft app, the steps taken to pick an order will be similar for each picking type:


Standard Picking

To pick an order using the standard picking method on the Access Mintsoft app, please follow the steps below:

  1. Within the Access Mintsoft app select Order Picking.

  2. Scan or select the Order then select Confirm.

  3. Scan or Input the Tote ID used.

  4. Next, scan the Product it's requesting from the Location.

  5. Then select Confirm Pick.

  6. Repeat for additional products until all items are picked.

  7. The order will show under the Picked tab and is ready to be packed and dispatched.


Flexi Picking

To pick an order using the flexi-picking method on the Access Mintsoft app, please follow the steps below:

  1. Within the Access Mintsoft app select Order Picking.

  2. Scan or select the Order then select Confirm.

  3. Scan or Input the Tote ID used.

    • Alternatively, select Skip and scan a Goods Out location barcode instead.

    • A Goods Out location is used as an interim location for picking. The order is packed and ready to go but waiting on a courier to collect for example. More information on this can be found in our Location Types help guide.

  4. Next, select a Product you want to pick.

  5. Then select Pick Item.

  6. Scan the Product Barcode from the requested location.

  7. Then select Confirm Pick.

  8. Repeat Steps 2-7 until all items have been picked.

    • The Tote ID will remain filled, so you won't need to scan it again for each product.

  9. Next, you can choose to either:

    • Change No. of Parcels: This will allow you to increase the number of parcels on the order if required.

    • Print Courier Label: This will generate the shipping label and send it to the print tool.

    • Despatch Order: You will see a summary of the order contents and then can confirm the dispatch, this will not generate the courier label automatically.

    • Print Despatch Note: This will generate the Despatch Note and send it to the print tool.

    • Mark as Picked: The order will show under the Picked tab and is ready to be packed and dispatched.

    • Mark as Packed: The order will show as Packed on Mintsoft and is ready for dispatch.


Order Picking - Navigation Overview

Below is an overview to navigate and search on the Access Mintsoft app:

Filters

When viewing Orders or Batches on the Access Mintsoft app you can filter by Pick Priority, Pick Type, Assignee and (3PL Only) Client, to do this please press the Filter icon in the top right corner.
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Selected filters will be visible as well when searching for orders.

Search

When viewing Orders or Batches on the Access Mintsoft app selecting the magnifying glass will let you search by the Order Number or scan the Order Barcode.
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New, Paused and Picked Tabs

  • New: Contains all orders waiting to be picked.

  • Paused: Shows orders which have been started but not finished picking yet.

  • Picked: Shows orders that have been picked but not yet dispatched.

Options Menu

When you are picking an order, within the Product picking screen you can select the three dots and open the Options menu:
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The options menu only shows when you are picking an order. Within the Options menu, you have the following actions to choose from:

  • Assign Additional Tote to Order: Selecting this will allow you to assign an additional tote to the order you are picking, it will also show you the current totes.

  • Pause Pick: Selecting this will pause the picking of the order and return you to the main menu.

  • Skip Product: Selecting this will prevent the product from being picked and move on to the next item.

  • Flag Location: Selecting this will provide you with the Current Location (where the item is being picked from) and all Other Locations in the warehouse as well. Once the location has been selected to flag you can provide the reason for flagging -

    • Missing Product.

    • Damaged Product.

    • Location Damaged.

    • Other: A reason for flagging will be required.

Skip Product - Resolving a skipped item

Once an item has been skipped you can either cancel the order, or you can mark the order as picked if you want to ship the order without the skipped item(s).

If you have enabled double barcode verification and all items are verified successfully during the packing stage, the system will automatically change the order status to Picked without any need for manual action. To mark the order as Picked you will need the MarkPicked role within the Picking-Super group. You can mark orders as Picked using the Mark Picked option either from the Orders Overview screen via the Bulk Action or from the Scan Actions screen.

Flagging Locations continued

Once a location has been flagged this will then send a notification to the Warehouse Admin(s) advising the Location ID as well as the user who flagged it.

Example

Location ID: 12345 (name) was flagged when picking by user@email.com-API. Please investigate.

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