To pickextra using the Access Mintsoft App, you must first create a Batch and assign a picking type (Standard, Flexi Pick). This guide explains how to navigate the order picking interface and use Standard Picking or Flexi Picking methods. Order picking in the Access Mintsoft app enables efficient processing of customer orders by collecting items from warehouse locations.
Navigate the order picking interface
Before starting to pick orders, familiarise yourself with the app's navigation features:
View and filter orders
The order picking screen contains three tabs:
New: Contains all orders waiting to be picked.
Paused: Shows orders which have been started but not finished picking yet.
Picked: Shows orders that have been picked but not yet dispatched.
To filter your view:
Click the Filter icon in the top right corner.
Select from the following options:
Pick Priority.
Pick Type.
Assignee.
Client (3PL only).
Your selected filters will remain visible when searching for orders.
Search for orders
To find a specific order:
Click the magnifying glass icon.
Either:
Type the order number.
Scan the order barcode.
Standard Picking
Use standard picking when collecting all items for an order in a single pass. To pick an order using standard picking:
Within the Access Mintsoft app select Order Picking.
Scan or select the Order then select Confirm.
Scan or Input the Tote ID used.
Next, scan the Product it's requesting from the Location.
Then select Confirm Pick.
Repeat Steps 4-5 for additional products until all items are picked.
The order will show under the Picked tab and is ready to be packed and dispatched.
Flexi Picking
Flexi picking provides more flexibility in how you collect and process orders. To pick an order using flexi picking:
Within the Access Mintsoft app select Order Picking.
Scan or select the Order then select Confirm.
If the order does not have a tote assigned, you can assign one later using the three-dot menu options. If a tote is already assigned, you'll proceed directly to the picking screen.
Next, select a Product you want to pick.
Then select Pick Item.
Scan the Product Barcode from the requested location.
If location verification is enabled in your settings, you'll need to scan or confirm the location first before scanning the product.
Then select Confirm Pick.
Repeat Steps 4-7 until all items have been picked.
Next, you can choose to either:
Change No. of Parcels: This will allow you to change the number of parcels on the order if required (minimum of 1 parcel).
Print Courier Label: This will generate the shipping label and send it to the print tool.
Despatch Order: You will see a summary of the order contents and then can confirm the dispatch, this will not generate the courier label automatically.
Print Despatch Note: This will generate the Despatch Note and send it to the print tool.
Mark as Picked: The order will show under the Picked tab and is ready to be packed and dispatched.
Mark as Packed: The order will show as Packed on Mintsoft and is ready for dispatch.
Courier Service: Select or change the courier service.
Rework Items: Add rework items to the order by scanning.
Packing Instructions: View packing instructions (displayed in footer).
Options Menu
While picking an order, you can access additional actions through the options menu. Depending on the picking method used will determine which options are available.
To access the options menu:
On the product picking screen, select the three dots icon.
Choose from the following actions:
Standard Picking Method
The following options are available when using the Standard Picking Method:
Assign tote to order
Select this option to assign another tote to the current order. The system will also display the current totes assigned.
Pause pick
Select this option to pause the picking process and return to the main menu. The order will appear in the Paused tab.
Skip product
Select this option to skip the current product and move to the next item. Once an item is skipped, you can either:
Cancel the order.
Mark the order as picked if you want to ship without the skipped items.
If you have double barcode verification enabled and all items are verified successfully during packing, the system will automatically change the order status to Picked.
Flag location
Select this option to report an issue with the current picking location.
The system will show:
Current location (where the item is being picked from).
All other locations in the warehouse.
Select the location to flag.
Choose the reason for flagging:
Missing Product.
Damaged Product.
Location Damaged.
Other (you'll need to provide a
specific reason).
Once flagged, the system sends a notification to Warehouse Admins with the Location ID and the user who flagged it. The notification format is: "Location ID: 12345 (name) was flagged when picking by [username]. Please investigate.
Flexi Picking Method
The following options are available when using the Flexi Picking Method:
Assign tote to order
Select this option to assign another tote to the current order. The system will also display the current totes assigned.
Assign To Goods Out Location
Select this option to assign the order to a Goods Out location for interim storage. This is useful when an order is packed and ready but waiting for courier collection.
Note: Goods Out locations must be created using a Location Type with the Goods Out toggle enabled. For more information, see the Location Types help guide.
Print Shipping Label via Print Tool
Select this option to generate and print the courier shipping label for the order. The label will be sent to your configured printer or the Print Tool.
Print Despatch Note via Print Tool
Select this option to generate and print the despatch note for the order. The document will be sent to your configured printer or the Print Tool.
Change Number of Parcels
Select this option to modify the number of parcels for the current order.
Search For Alternate Product Locations
Select this option to find and reallocate products from alternate warehouse locations. This is useful when stock is unavailable at the assigned location. Once reallocated, the system updates the pick list order, which may change the sequence of products to pick.
After selecting this option, scan or select the product you want to search for.
The system displays all alternate locations containing the product, showing:
Location name
Available quantity at each location
Scan or select an alternate location to reallocate the product.
Warning: If the product has batch, serial, or expiry information, the system will show a warning before reallocation as the attributes may change. Review the warning and confirm to proceed with the reallocation.
Revert Order To New
Select this option to cancel the current picking session and return the order to New status.
Note: This option only appears when no items have been picked or skipped yet. Once you begin picking items, this option will no longer be available.