FedEx Integration Summary
Supports global shipping (Shipping from both UK & Worldwide locations).
Commercial Invoice Document.
Paperless Electronic Trade.
Multiple Export terms (DDU / DDP).
Enhanced Compensation.
Setup- Adding an Account
To add your FedEx integration, please do the following:
In Mintsoft click Connect then Courier Integrations.
Next, click FedEx then Add Account.
Configure the following options -
Client: Specify who the client is for this integration.
Choose All, if not specific.
Warehouse: Select the warehouse for this integration.
Choose All, if not specific.
Country Specific: Indicate if the integration is country specific.
Choose All, if not specific.
Generate Commercial Invoices for International Shipments:
FedEx supports Paperless Trade, allowing documents to be sent electronically. Keep this ON to still send documents electronically and generate a printable PDF.
Download Label Images for Use on Integrated Despatch Note:
Turn this ON if you want the shipping label to appear on the despatch note.
Additionally, set up the automation for transmitting commercial invoices by ensuring that the 'Generate Commercial Invoices for International Shipments' is enabled. This will allow Mintsoft to send the commercial invoice documents electronically to FedEx and generate a printable PDF copy for your records.
Enter your Account Number.
Enable 'Use new Rest API'
Finally, click Add.
Register the Account
You now need to register your account to get API keys before you can produce any labels. To do this please complete the following:
In Mintsoft, click Register from the FedEx Accounts page.
Next, read and agree to the complete FedEx End User License Agreement.
Once you have read the Agreement and scrolled to the bottom of the document, you can select “I have read and agree to the FedEx End User License Agreement above” once it becomes green.
Once agreed, you will be presented with the address validation page where you must use the Shipping Address associated with the 9-digit account number. Enter your account details and Click Validate.
Complete either the Pin Validation or Invoice Validation flow.
For Pin, a code can be sent to either the email or phone linked to the FedEx account. Select the FedExOption and press Submit. Enter the pin once received and Click Validate.
For Invoice, enter your 9-digit number and a recent FedEx Invoice within the last 90 days. Click Validate.
The account will show "Account Successfully Registered".
Alternative MFA bypass if Pin validation or Invoice validation fails. Contact your FedEx Sales representative and ask for an MFA bypass. Once completed, you should be able to return to the address validation page to complete the registration
Note: The Register option will only show for accounts with Use new Rest API enabled.
Migrating Existing Accounts to the new REST API version
To migrate an account to the new FedEx API, please do the following:
Click Connect, then Courier Integrations.
Next, click FedEx.
Click Edit.
Then enable 'Use new REST API'
Click Update
Note: Please refer to the Setup and Register account sections to complete the setup.
Once this is done, you will also need to reupload the Letterhead and Signatures.
Please follow the below section to upload the signatures.
FedEx Commercial Invoice Compliance - EDT
Certain countries will need a signature file and letterhead file to be uploaded and applied to the Commercial Invoice. Without this, you will not get a label back if trying to ship to selected counties.
To upload this please do the following:
Click Connect then Courier Integrations.
Next, click FedEx.
Click Upload Signatures.
The maximum size of the Signature image is 240x25 pixels. The image will also need to be in GIF or PNG format.
The maximum size of the Letterhead/ logo is 700x50 pixels. The image will also need to be in GIF or PNG format.
Then upload each file.
Note: If you are unable to upload your letterhead or signature, please follow the Unable To Upload article.
FedEx Box Dimensions
The FedEx integration allows you to provide the box dimensions when generating a shipment, the initial setup requires a couple of steps which have been listed below:
Click Shipping Management then Extras.
Next, click Courier Service Codes.
Search for FedEx.
Click Edit against the FedEx service you want to provide the box dimensions on.
Type TRUE into Extra Code 10.
Setting Extra Code 10 to TRUE will allow box dimensions to be sent to FedEx when generating a shipment.
Click Update.
Repeat Steps 3-6 for additional FedEx services.
Once the FedEx courier services have been updated, you must set up Rework Items, making sure Is Shipping Box is enabled.
FedEx Smart Post
If you are using FedEx Smart Post you now also need to supply the edorsement type. This requires "ADDRESS_CORRECTON” in extra code 12. Please follow the steps listed below:
Click Shipping Management then Extras
Next, click Courier Service Codes
Search for the service
Click Edit against the service you need to add this on
Enter ADDRESS_CORRECTON in Extra Code 12.
Click Update
Repeat Steps 3-6 for all required FedEx Services.
FedEx Sender Address
Please be advised the Sender Address used on FedEx labels is taken from the Client's Details (Client Settings for Multi-Channel customers) rather than the Warehouse Details.