Le Chat can be connected to your Organization data through two complementary features: Libraries and Connectors.
Libraries (available on all plans)
Libraries serve as your personal, secure knowledge bases that you and your organization can create in no time and access directly within le Chat. Think of them as a file upload system, but on steroids.
Libraries can be created directly by your end-users and are sharable across your Organization.
🔑 They require no prior administrator intervention before usage.
🔎 Follow this article to learn more about Libraries and learn how to configure them for your Organization.
Knowledge Connectors (Enterprise only)
Knowledge Connectors are pre-built integrations that allow le Chat to interact with your Company’s external data services and access their data in a secure and controlled manner.
To date, le Chat supports the following Connectors:
Google Drive
Microsoft SharePoint
🔑 To date, Knowledge Connectors are only available on the Enterprise plan.
🔎 Contrary to Libraries, Knowledge Connectors require administrator intervention to be configured. Learn how in the following articles: ⤵️
🔎 Contrary to Libraries, Knowledge Connectors require administrator intervention to be configured. Learn how in the following articles: ⤵️