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How do I set up Google Drive for my team?

Updated this week

Want to connect your team’s Google Drive to le Chat to enhance search results and improve productivity?

This guide will walk you through connecting and indexing your Google Drive.

πŸ”‘ Indexing your Google Drive content is a one-time mandatory setup that needs to be done by an Administrator. Users who try to use the Connector before the indexing is complete will receive an error message.

1. Access admin controls and locate Google Drive

Navigate to the Connectors page and click on the Admin Controls tab.

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Click the Admin Controls tab on the Connectors page

In the list of services, find Google Drive. You should see an option to Setup indexing.

Click the Setup button for Google Drive.

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Click the Setup button to open the indexing modal

2. Review indexing information and proceed

A modal window will appear, providing details about the indexing process, privacy, and access. It will explain how indexing improves search results and how permissions are respected.

Click Setup to initiate the indexing process.

🚨 Indexing time can vary significantly depending on the number and size of files in your Google Drive, potentially ranging from a few minutes to several hours.

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Click Setup to initiate the indexing process

3. Follow the Google Drive indexing setup

You will be guided through a setup flow to configure the specifics of your Google Drive indexing.

🚨 We recommend using a service account specifically designed for this purpose (or any non-user account, depending on the service you are using) rather than a personal user account within your organization. This is important because if the account used for the Connector is deleted, the Connector will fail and you will have to set it up again from scratch.

Follow all the steps in this guided flow until you reach a confirmation of a successful account connection.

πŸ“Œ During this setup, you will typically be asked to select specific drives, folders, or files you wish to make available for indexing. For more details on managing this selection, please refer to the article on Selective Sync for Knowledge Connectors.

4. Monitor indexing progress

After completing the setup flow, you will be returned to the Admin Controls tab. The indexing status for Google Drive will now show as Indexing in progress.

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Google Drive Connector status as Indexing in progress

Wait for this process to complete. It will take between a few minutes to several hours depending on the size of your Google Drive.

5. Indexing complete

Once our platform has finished indexing your selected Google Drive content, the status will update to Indexing complete.

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Google Drive Connector status as Indexing complete

Your Google Drive is now fully connected and indexed! Your team can start leveraging its content within le Chat, subject to the permissions and selective sync settings you have configured.

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