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Manually invite customers
Updated over a year ago


Manually requesting profiles from customers are used to compliment your existing post purchase automation & one-time campaigns, not replace them.

Manually inviting customers to create a profile is super helpful for brands that want to target specific customers, such as high-value VIPs, ambassadors, or content creators, who are likely to upload valuable content.


How to Manually Invite Customers

Here's how to manually invite customers to create a profile:

  1. Go to Shopify Orders: Navigate to your Shopify orders section.

  2. Select Customer's Order: Find and select the order for the customer you want to invite.

  3. Open More Actions: Click the 'More actions' dropdown menu in the top right corner.

  4. Choose Moast Profile Request: Select 'Moast profile request' from the list.

  5. Confirm Invitation: A pop-up will appear to confirm sending the profile request email.

  6. Optional Checkbox: Choose to invite the customer even if they've already received an email or created a profile by checking the box.

  7. Send Invite: Click 'Send invite.' The customer will receive the email immediately.


Things to know:

  • Sending invites manually is done from the Shopify order actions dropdown.

  • Customers receive a link to create a profile immediately after an invite is sent.

  • If customers do not create a profile, a reminder email will be sent based on the delay time set in the one-time campaign settings.

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