Skip to main content
All CollectionsAdmin Guide
Admin: How do I create new users?
Admin: How do I create new users?

Create new MobileServe accounts for students, members, or employees.

Christopher Head avatar
Written by Christopher Head
Updated over a week ago

You can create user accounts through two different methods:

1. Navigate to the Admin Dashboard -> Users -> Create User.

  • You can create standard user or admin accounts on this page.

  • If they already have an account that is not linked to your dashboard yet, this action will simply link the account.

2. Creating Users Via User Import

This option is best if you’re inviting several new users.

  • You can either run a user import or you can Email us a spreadsheet with the users' email addresses, first/last names, and the sub-org names/codes that they should belong to.

  • The users will receive an email invitation directly from MobileServe. When they create an account through the link in the email, they will automatically be linked to your organization.

Alternate Method: Users Joining Via 6-Digit Code:

You can bypass the in-app invitations and simply provide the appropriate sub-org code to your users. This option is best if you want to personalize the email or if you think people may delete (or not read) an email that comes directly from MobileServe. They can create MobileServe accounts and add the code during signup or at any point in their Settings.

Did this answer your question?