Before resetting your password, check to make sure you did not utilize an SSO (Single-Sign-On) when creating your account.
If you need a new password, the easiest way to reset your MobileServe Password is by going to the Login Page for MobileServe and clicking "Reset Password" or by clicking here. Now, enter your email address and you will be sent an email with instructions on how to finish the password reset process.
If you follow this link and you do not receive an email, there are couple other steps you can take:
Make sure you've already created an account. Is it possible you have not yet created an account using the email address you're providing?
Make sure you're using the correct email address. Double check the spelling. Also search your email inbox for support@mobileserve.com. You should have received an email when you initially signed up for MobileServe. If you don't have a welcome email you likely signed up with a different email.
Check your spam folder for the password reset email. Sometimes support emails can get caught in spam filters. As above, the email should be coming from support@mobileserve.com.
It is possible that when you created your account you may have misspelled your email address, or our reset emails may be getting bounced and not delivered to your inbox. In either of these cases, if you have tried all the above options, let us know and one of our support staff will assist you in troubleshooting the issue.