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How do I stop the cash drawer opening when an order is sent to a kitchen printer?

Jonathan Hutchings avatar
Written by Jonathan Hutchings
Updated over 3 weeks ago

This can happen if the cash drawer is connected directly to an order printer (eg a bar dispense printer next to the POS terminal) and the kitchen printer configuration has "Sound buzzer at order?" set to YES.

To prevent the cash drawer from firing when an order is printed, make sure that the Kitchen Printer configuration setting "Sound buzzer at order?" is set to NO.

PROGRAMMING > 2. System Programming > 12. Kitchen Printers > KP Configuration

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