Error Messages & Troubleshooting
Solutions to common problems.
By Jonathan and 1 other2 authors29 articles
POS Error Messages
Common till problems and how to resolve error messages..
- Server Busy, Please Wait - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Get Check Index Error During Final - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- No Check Tracking Master - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Clear Locked Table / Check or Clerk Busy - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Sign On First - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Reg Mode Only - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Wrong Mode - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Mode Operation Inhibited - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- No Answer POS1 Retry - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Zero Price - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Close Drawer - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Inhibit Open Amt - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Multiple Refunds Inhibited - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- You Already Have a Check Open - error messageAn explanation of the ICRTouch TouchPoint error message and how to resolve it.
- Error Message 66
Printer Problems
Common printer problems and how to fix them.
- Why is nothing printing on my receipts or kitchen dockets?Why is there no text printing on the receipt printer or kitchen printer dockets?
- Why is my till system flashing device error?
- Why has my POS Receipt Printer started printing random characters, symbols and gibberish?An explanation of the cause and how to fix the printer print issue.
Card Payment Problems
Common card payment problems and how to resolve them.
Reporting Problems
An explanation of common reporting issues and how to resolve them.
Cash Drawer Problems
Common cash drawer problems and how to resolve them.
PocketTouch Problems
Common PocketTouch hand held problems and how to resolve them.
Online Ordering Problems
Common Online Ordering problems relating to ByRetail, ByTable and TouchTakeaway.