There are two buttons on the front of the printer - the FEED button front centre and the POWER ON/OFF switch below the ERROR indicator triangle.
How to reset the SAM4S Giant 100 printer:
Turn off the power using the POWER ON/OFF switch.
Hold down the feed button whilst powering back on.
This will reset the printer and print a test docket.
How to change the paper roll for a SAM4S Giant 100 Thermal Printer:
Open the printer cover by pressing the large button top right hand side.
Check for and remove any part rolls.
Insert the new thermal paper roll (80mm x 80mm) with the paper coming off the bottom of the roll. See below:
SAM4S Giant 100 Printer Errors and How to Fix:
You will be alerted to any printer errors via printer buzzer sounding momentarily or continuously and the ERROR LED blinks when the printer indicates an Error status.
Paper Out Error:
The buzzer and ERROR LED beeps and blinks as like: “ Beep---,Beep---”
When you press the open button to open the printer cover, the buzzer will stop.
After this, you may change the paper roll and continue using the printer.
Cutter Jam:
If buzzer and ERROR LED beeps or blinks as like: “Beep Beep---, Beep Beep---" the printer is on Cutter Jam error status.
To fix a cutter jam, while the printer is turned on (the Power LED Is on,) press the cover button and open the cover.
At this time, the cutter will automatically reset.
Cutter Not Home:
If the cutter blade is not in home position when the normal waiting time, the printer enters Cutter Not Home error status.
The buzzer and ERROR LED beeps and blinks as like: "Beep Beep Beep----, Beep Beep Beep----"
To fix a cutter not home, while the printer is turned on (the Power LED Is on,) press the cover button and open the cover.
At this time, the cutter will automatically reset.
Problems with Print Quality:
Paper dust on the heating elements may lower the printing quality. In this case, clean the printer head as follows:
NOTES : Before cleaning the inside of printer or the head, make sure the power is off.
Power off the printer.
Open the printer cover.
Clean the thermal elements of the printer head using a cotton swab moistened with alcohol solvent (ethanol, methanol, IPA)
Insert a paper roll and close the printer cover.
