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Bixolon SRP-275II Kitchen Printer Help

Jonathan Hutchings avatar
Written by Jonathan Hutchings
Updated today

The SRP-275II is a dot matrix ktchen printer that uses a NON thermal paper roll and a black / red ink ribbon.

There are two buttons on the front of the printer - the POWER ON/OFF switch bottom right and the red circle FEED button on the front control panel.

How to reset the Bixolon SRP-275II Kitchen Printer:

  • Turn off the power using the POWER ON/OFF switch.

  • Hold down the feed button whilst powering back on.

  • This will reset the printer and print a test docket.

Bixolon SRP-275II Control Panel:

POWER LED (Green Colour)

  • When the power is turned on, this indicator light is GREEN.

ERROR LED (Red Colour)

  • Constant RED error light

    • Indicates either printer is out or nearly out of paper or the front printer cover is open.

    • To resolve the issue, check the paper roll and that the printer cover is closed.

  • Fast Blinking RED error light

    • Indicates the rear printer cover is not closed.

    • To resolve the issue, make sure the rear printer cover is closed.

  • Single Blinking RED error light

    • Indicates there is a problem with the auto cutter.

    • To resolve, try a printer reset.

  • Double Blinking RED error light

    • Indicates a paper jam.

    • Open the printer covers and check / clear any paper jams. The try a printer reset.

PAPER OUT LED (Red Colour)

Only Paper Out light on

  • Indicates that the paper roll is near end and will need changin shortly.

Paper Out AND Error lights both on

  • Indicates that the paper is out and an new roll is required.

How to Change the Paper Roll

  • Open the rear cover by pushing the open button on the top, middle, right hand side.

  • Check for and remove the old used paper roll core.

  • Insert the new paper roll with the paper coming off the bottom of the roll.

  • Pull out a small amount of paper off the roll so that it pertrudes above the front printer cover.

  • Close the rear cover and tear off the excess paper by pulling it towards the front of the printer.

How to Install a new Ribbon Cassette

  • Make sure that you have a black / red ribbon.

  • On the new ribbon, turn the knob clockwise to tension the ribbon and prevent it twisting on installation.

  • Open the front cover of the printer.

  • Take out the old ribbon, taking note of how it fits.

  • Insert the new ribbon and make sure the ribbon is placed behind the printer head.

  • Turn the knob clockwide to make sure the ribbon moves freely in the cassette.

  • Close the front cover of the printer.

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