Here are a few things you can do to help make the image of your check easier to process.
(1) Sign the back of your check and make sure there is quality lighting in the room.
(2) Lay the check on a solid-colored background so that none of the check info is covered up.
(3) Position your smartphone camera at a slight angle so there are no shadows on the check.
If problems continue, please call our support team at 855-266-2234 (855-2-MOCAFI).
The picture is not accepted by the app. What should I do?
How to snap a clear and readable picture of your check.
Written by Wole Coaxum
Updated over 8 years ago