Find the correct contact information below to learn if your payor offers direct deposit services and to provide your account information.
Your payor may need you to complete a form or provide a voided check to process your request.
Salary/Wages • Pension • Dividend/Investment Income
Contact your employer or other payors directly with the information provided in the MoCaFi app.
Social Security (SSA) • Supplemental Security Income (SSI)
1-800-772-1213 (1-800-325-0778 TTY)
Railroad Retirement
1-877-772-5772 (1-312-751-4701 TTY)
Civil Service Retirement (Office of Personnel Management)
1-888-767-6738 (1-800-878-5707 TTY)
Veterans Compensation and Pension
1-877-838-2778 (1-800-829-4833 TTY)
Other Federal Agency Benefits
Contact the agency directly. Or call Go Direct at 1-800-333-1795 to get the telephone numbers of many federal agencies.
NOTE: For Direct Deposit, it can take one to two months for a payor to process your request and to begin receiving electronic deposits.
For further assistance, press MoCaFi EMAIL in the app, call 1-800-342-7374 or email us at support@mocafi.com.