Using the Police Certificate Check app through Mojob allows you to request and collect police certificates from candidates in an automated, efficient, and centralized manner.
To get started, open the Job Editor and click the "Set up hiring process" button to access the full recruitment workflow for the job.
Open the process status where you want to request the police certificate from candidates, or create a new process status. Learn more how to create a new process status here. Then, click the "+" icon to open the "Choose an app to add" page.
Select the "Police Certificate Check" app and fill out the form.
When you select a value in the Category field, many other fields will auto-fill based on that choice. Please review all the information carefully and update any fields as needed. If applicable, please provide the employer’s or client’s phone number in the last field. This form will be used as the basis for the application file that the candidate submits to the police.
Click "Save" to add the app to the process step. Next, set a reminder to specify when the candidate should receive follow-up messages (via email and in-app chat) if the certificate has not yet been uploaded.
You can include multiple police certificate apps in your recruitment process, either within the same step or across different steps, depending on the specific certificate categories required. We recommend adding an automated message to the process step that clearly outlines what is expected from the candidate. Place this message above the police certificate app to ensure the candidate receives the instructions before the app request.
When everything is ready, click "Submit changes" in the top-right corner of the job editor to save and activate your changes.
You can now move the candidate to a process step that includes the Police Certificate Check app. If you want the candidate to receive more than one police certificate request, make sure to enable the relevant apps in the Confirm Move window.Once the candidate is moved, they will automatically receive an email and an in-app notification.
In the candidate’s profile, on the left-hand side, you’ll see the app status: "Police certificate requested X days ago." In the chat, you’ll also see a message confirming that the candidate has been asked to submit their police certificate.
Once the candidate uploads their certificate, you’ll receive a notification, and the app status will change to "Delivered." In the chat, you will then see an "Approve certificate" button with two options: "Decline" or "Start over."
Use "Start over" if the candidate submitted the wrong certificate. This will allow them to reinitiate the process and upload the correct document.
Choose "Decline" if the certificate is invalid or expired and no resubmission is needed.
To approve a certificate, click "Approve certificate," review the document, enter the reference number (if applicable), and confirm approval. The candidate will be notified accordingly.
