Quick answer: Workout videos stream, so playback depends on your connection. Move closer to your router or switch between WiFi and cellular, close other apps that use bandwidth, then close and reopen MOMDAY.
Work through these in order
Check your connection. Move closer to your router, or switch between WiFi and cellular.
Close other apps that use bandwidth (downloads, video calls, other streaming).
Close and reopen MOMDAY, then start the workout again.
Restart your phone.
Update MOMDAY from the App Store or Google Play.
Audio but no picture, or picture but no audio
Check that your phone is not in silent mode and the volume is up, then close and reopen the app.
đĄ Offline: MOMDAY downloads the next three workouts in your program so you can do them without a connection. Other classes and videos need a connection. |
Still not working?
Report it with a screenshot or screen recording: in the app, tap Profile > gear icon > Help & Support and use the chat, or email hello@momday.com.
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