Membership Fees:
Membership fees are non-refundable, except in the following circumstances:
a. Within 10 days of joining the community, a member may cancel their membership and receive a full refund of the membership fee.
b. If a member is permanently removed from the community due to a violation of the Membership Code of Conduct, they are not eligible for partial reimbursement.
In-Person Events:
If a member cancels their registration for an event or workshop at least 48 hours before the start of the event or workshop, they may be eligible for a full refund of the registration fee. If a member cancels their registration less than 48 hours before the start of the event or workshop, they will not be eligible for a refund.
Other Products or Services:
If a member purchases any other product or service from the community, the refund policy will be clearly stated on the product or service description.
All cancellation and refund requests must be submitted in writing to concierge@mondaygirl.ca. The community reserves the right to modify or update this policy as necessary to comply with the Ontario Consumer Protection Act.
If you have any questions or concerns about this policy, please do not hesitate to reach out to us at concierge@mondaygirl.ca.