Contact Support
Let us know your new phone number by contacting our support team.
Send Us Some Details
To proceed with the change, we will need to verify your details. Please provide the following information:
Full Name 👤
Mobile Number on Account 📱
Account Holder ID 🔢
Date of Birth 📆
A quick selfie with your ID 📸
Let us know Your New Details
Send us either your new mobile or new phone number.
Wait for Your Details To Update
Once we receive all your information, it will take up to 24 hours to update your phone number. We'll send you a message once the change is complete!
Just a heads up, this can only be done once every 4 weeks.
Need Any Help?
If you have any trouble in completing any of the above steps, please contact our Support Team who are ready to help - via the chat function within our Money Jar App or by email or phone.