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How to Close Your Account

C
Written by Charlie O'Connor
Updated over a year ago

We're sorry that you want to leave us.

Navigate to the 'Account Status' Page

Open your Money Jar App. Click on the Side Menu in the top right hand corner of your app. From the side menu select the option Account Status highlighted in the below screenshot of the side menu.

Screenshot of the sidemenu, with the "Account Status" option highlighted in red

Expand Account Status Section

Click on the box labelled Account Status to expand it and display the button to close your account.

Close Account

Select the button to close your account.

Screenshot of the account status page with the close account button highlighted in a red box

Please note that this action is final and cannot be undone. If there are any pending funds or charges expected to leave your account, you will not be able to close your account until these transactions are complete.

Need Any Help?

If you have any trouble in completing any of the above steps, please contact our Support Team who are ready to help - via the chat function within our Money Jar App or by email or phone.

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