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Start videocall

In this article, we explain how you can use WeMind’s video call feature for telehealth during your EMDR sessions.

Updated over 11 months ago

Step-by-Step Guide

1. Make sure you have successfully create a session with your client, you can check if the Session ID is green. You know that the client is waiting in the room.

2. Simply press the 'Green Dial Button' to start the Videocall with your client

3. Set up your camera and microphone and press 'Call Client'. Make sure that you allow WeMind to use your microphone and camera. Don't videocall through another telehealth platform at the same time.

4. Your client will receive a notification (see picture below). Ask them to set up their camera and microphone. Once they’ve completed this, they can press 'Accept Call'.

5. This is the therapist's view (you can also toggle it to fullscreen).

6. This is the client's view (they can also toggle it to fullscreen). They will only see you, not themselves.

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