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Why is the ball moving slower while my client is reacting?

If the ball seems to slow down while your client is responding, there could be a few possible reasons:

Updated over a year ago

1. WeMind is not in full-screen mode

If the client is using WeMind in split-screen mode or has another window open, WeMind may not be registering their responses correctly. As a result, the system assumes they are not reacting, which causes the ball to slow down. To fix this, ensure that WeMind is running in full-screen mode.

2. Incorrect response button

The client may be pressing the wrong button to register their response. Make sure they are using the correct input:

  • Tablet/Mobile: The correct button is the right touch button with the eye icon.

  • Desktop: The correct button is the down arrow key on the keyboard.

3. Timing of the response

The client should press the button when the ball changes into a cylinder—not before or after. If they press too early or too late, the system may not register the response correctly.

By checking these points, you can ensure the exercise runs smoothly without unexpected slowdowns.

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