General
Handy information to general topics.
By Harvinder1 author24 articles
Use the Dashboard to Improve Documentation Quality
Audit Agent Overview
Phone Agent Overview
Create and configure a Phone Agent
Phone Agent phone numbers, calls, transfers, and follow-up
Run audits and manage Audit Agent templates
Phone Agent availability, work hours, and clinic locations
Divert your existing clinic number to Phone Agent
Phone Agent call workflows: bookings, cancellations, callbacks, and enquiries
Phone Agent emergency handling, transfers, and call screening
Phone Agent Cliniko and Nookal booking behaviour
Test a Phone Agent before going live
Troubleshoot Phone Agent numbers and calls
Phone Agent voice, pronunciation, and language settings
Choose sessions and source material for an Audit Agent run
Build Audit Agent templates and scoring criteria
Understand Audit Agent results, pass rates, and verdicts
Troubleshoot Audit Agent access, skipped sessions, and failed audits
Use Audit Agent for multi-clinician governance audits
Audit Agent use cases and example audit templates
Phone Agent business profile and verification for phone numbers
Phone Agent email and SMS notifications
Phone Agent call records, recordings, feedback, and deletion
Audit Agent export, failed-session retry, and sharing results