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Internet is slow

Written by Ashley Johnson

Short answer

Slow internet can happen because of local network conditions, coverage, congestion, indoor/underground locations, or roaming partner limitations.

Common reasons

  • Weak local signal.

  • Busy network area.

  • Indoor, underground, or remote location.

  • Temporary local network issue.

  • Switching between local networks.

What to check

  • Make sure the eSIM is selected for Mobile Data.

  • Make sure Data Roaming is ON for the eSIM.

  • Check whether you are in a supported country/region.

If the connection is still unusable, contact support with your current country/city and screenshots of your eSIM settings.

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