Running into a bug or something not working as expected? Let us know and we'll help sort it out as quickly as possible.
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Go to my-muse.ai and log in to your account
Go to Profile → Contact support
Describe your issue in the "What can we help with?" field and click Send, or click Live chat to message us directly
Provide the following details to help us resolve the issue as quickly as possible:
A brief description of the issue
The exact steps you take before it occurs
Any error messages or screenshots
A screen recording, if possible (or a video showing what's happening on your screen)
Wait for our response — our team will look into it and reach out to you
Need help?
If you still have questions, we're happy to help — reach out to us at support@muse-app.co and our support team will get back to you as soon as possible. We may follow up to request additional details, so keep an eye on your inbox.