Skip to main content

Why Amazon-Partnered Shipping May Not Be Available

Learn the most common reasons Amazon-partnered carrier options may not appear during shipment creation and how to troubleshoot the issue.

Sometimes Amazon does not display partnered carrier options during shipment creation.

Common Reasons

Shipment Type Restrictions

Certain shipment types may not qualify for partnered carrier programs.

Marketplace Limitations

Partnered carriers vary by country and marketplace.

Carrier Availability

Amazon may temporarily limit carrier options based on fulfillment center requirements or carrier capacity.

Shipment Configuration Issues

Incorrect shipment settings, pallet information, or box details may prevent partnered carrier options from appearing.

Amazon System Changes

Amazon occasionally updates carrier programs, eligibility requirements, and shipping workflows.

Troubleshooting Steps

  • Review shipment details.

  • Verify shipment type.

  • Recreate the shipment if necessary.

  • Check Seller Central for carrier eligibility.

  • Contact Seller Support if the issue persists.

Summary

Amazon-partnered shipping may not be available due to shipment requirements, marketplace restrictions, carrier availability, or temporary Amazon system limitations.

Did this answer your question?